PainWorth Privacy and Data Usage Policy

Smart Ltd. o/a Painworth (“Painworth”, “Us”, or “We”) appreciates the importance of individual privacy and the sensitivity of personal information that users may share by using the Website and in accordance with the terms and conditions (the “Terms and Conditions”) of the Website. This document outlines the Privacy and Data Usage Policy Painworth and Our methodology for collecting, storing, using, securely deleting, accessing, and protecting User data.


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:



Credit Card and other Payment Handling information is stored and handled in accordance with industry best practices through third-party payment processors. Painworth does not store, collect, retain, or otherwise store credit card information other than receipts.


Users of Painworth own any Personal Data that they directly enter the app. Examples of user generated Personal Data include:


When a User shares information that they input to the system, that data is owned by both users and not by Us. When this data has been shared to another user and is required for their purposes, these data deletion requests will need to be authorized by the other party except for Personally Identifiable Information which will be deleted upon request.

Examples of such data include:


Data  generated by the Painworth app to evaluate, negotiate, or settle claims are the sole property of Painworth. This information will be used to improve the functionality of the Application or add new features  and may be provided to users through the normal course of usage of the Painworth app, however, Painworth retains the sole right to this data. This data is not subject to deletion or download requests by users.

Examples of such data include:


Painworth will capture and store usage and access statistics and other metadata that is generated when users create an Account, login, add a new claim, edit an existing claim, or otherwise use or interact with the system. This data is owned by Painworth and will be used in an anonymized and aggregated way for internal purposes only. This data is not subject to deletion or download requests by users, except when they are stored locally on their own machine, as is the case for Website Cookies.

Examples of such data include:


The Company allows You to create an account and log in to use the Service through the following Third-party Login Services such as Google and Microsoft.

If You decide to register through or otherwise grant us access to a Third-Party Login Service, We may collect Personal data that is already associated with Your Third-Party Login Service's account, such as Your name or Your email address associated with that account. We only request information that is required for the purposes of using the app, and You have the option to review any collected information and opt-out of providing through the login service.

You may also have the option of sharing additional information with the Company through Your Third-Party Login Service's account.  If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.


The Company may use Personal Data for the following purposes:


We will collect personal information directly from the person to whom it relates, unless it is impractical to do so, and it needs to collect such personal information from other sources. In all cases, We will collect only the personal information necessary to fulfil the purposes stated above.

By accepting Our Terms of Use and voluntarily providing personal information to us, You are consenting to that collection and the associated uses and disclosures provided it is reasonable.

PainWorth may generally disclose Personal Data as follows:


We strive to protect users’ personal information gathered throughout the course of its business.

We have built Our Service using Service Providers which offer basic security measures and will continue to operate by protecting against the unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction of personal information.

Remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We ensure commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.


When We collect, use, or disclose Personal Data, We will make reasonable efforts to ensure that the information is accurate and complete. To access, request a copy, change, and/or delete Your Personal Data held by Us (“Process”), submit a written request to and provide Us with:

An individual's right to access his or her personal information is not absolute. Various privacy statutes set out circumstances under which We are not allowed to release personal information and circumstances under which We may choose not to Process Your request. When Painworth receives such a request, it will:


User data will be retained by Us until such time as it is no longer required to evaluate, negotiate, and settle personal injury claims. Once the claim is marked closed by the users, the data will be retained for a maximum of one year, during which time the users may access their records through the app, or pursuant to the processes above.


Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone  under the age of 13.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us at

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.


Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


If You would  like to submit an access or correction request or if You have any questions regarding this privacy policy or the handling of Your personal information, please contact Us in writing and by setting out the reasons for Your concern.

To access, modify, or request deletion of Your personal information, or for other inquiries related to this policy or Your privacy, please contact Us at