Compliance & Complaints

Consumer Disclosure

About Painworth

Painworth is a law firm operating as an Alternative Business Structure (ABS) in select jurisdictions, including Alberta. In regions where we do not yet provide legal services, we offer online tools and resources designed to help individuals understand the value of their personal injury claims and navigate the legal process independently. Where legal services are not available directly through Painworth, we may also assist you in finding a qualified lawyer. Our mission is to make the legal system more transparent, accessible, and affordable—especially for those who may not have access to traditional legal representation.

Innovation Sandbox Participation

Painworth is an approved participant in the Innovation Sandbox operated by the Law Society of Alberta. Our participation is limited to specific services under the program and is subject to the Law Society’s ongoing review and oversight.

Important Consumer Information

Scope of Services

Painworth employs or contracts with licensed lawyers who can provide legal advice and representation to clients in Alberta under a formal retainer agreement. Legal services are clearly identified and distinct from our AI-powered tools and educational resources.

Privilege and Confidentiality

Communications through the Painworth website or with our automated tools are not protected by solicitor-client privilege. Privilege only applies to direct communications with a licensed lawyer during a formal legal engagement.

AI Tools and Website Content and Educational Resources

Painworth’s website offers automated tools and general legal information to help users better understand personal injury claims. These tools and resources do not constitute legal advice, and using them does not create a solicitor-client relationship.

No Endorsement by the Law Society

While Painworth is approved to conduct business and provide specific legal services under the Innovation Sandbox operated by the Law Society of Alberta, the Law Society of Alberta has not certified or endorsed the quality of our services or assessed our qualifications, competence, or fitness to provide them. Some consumer protections available through traditional law firms may not apply to all Painworth services.

Questions or Complaints

If you have feedback or would like to file a complaint, please contact us at compliance@painworth.com. We are committed to transparency and accountability in all of our offerings.